Mobile App

The ScoreBird Admin app is the field companion to the ScoreBird Portal at customer.scorebird.com. It is designed for the people who are physically at the venue: scoreboard attendants, coaches, and facility managers who need mobile access during game day.

Both the mobile app and the web app share the same login credentials and reflect the same live data. Changes made in either app are immediately visible in the other.

---

Overview

Use the mobile app for:

• Starting and managing live scoreboards from the sideline or scorer's table
• Tracking pitch counts for baseball and softball
• Checking NeST device status and configuring WiFi in the field
• Viewing the day's schedule without opening a browser
• Making quick edits to teams, facilities, and users on site

Use the web app for:

• Building broadcast overlay templates
• Setting up virtual scoreboards and embed widgets
• Detailed account and billing administration
• Bulk schedule imports

Tip: Think of the web app as your office tool and the mobile app as your game day tool. Both are needed for a complete ScoreBird setup.

Download

Platform	Store	Search for
iOS	Apple App Store	"ScoreBird Admin"
Android	Google Play Store	"ScoreBird Admin"
iOS (beta)	Apple TestFlight	Contact support@scorebird.com for a TestFlight invite

---

Signing In

The mobile app uses the same email address and password as your ScoreBird web account at customer.scorebird.com. There is no separate mobile password.

1. Open the ScoreBird Admin app.
2. Enter your Email and Password.
3. Tap Sign In.

+-----------------------------+
|       ScoreBird Admin       |
|                             |
|         [  logo  ]          |
|                             |
|  Email                      |
|  [_________________________]|
|                             |
|  Password                   |
|  [_________________________]|
|                             |
|  [        Sign In         ] |
|                             |
|       Forgot Password?      |
+-----------------------------+

Permissions on First Launch

On first launch, the app requests several device permissions. Each permission enables a specific feature:

Permission	Why It Is Requested
Location	Helps identify nearby NeST devices during setup
Camera	Used for scanning QR codes on NeST devices
Notifications	Sends alerts for device status changes and game reminders
Calendar	Allows game schedules to be added to your device calendar

You can grant or deny each permission individually. Denying a permission only disables the feature that uses it — you can still use the rest of the app. To change permissions later, go to your device's Settings > ScoreBird Admin.

---

First-Time Setup

The first time you sign in, the app walks you through a brief onboarding flow to connect your account to a school.

Step 1 — Join or Create a School

You will be asked whether you want to Create New School or Join Existing School.

• Create New School — use this if your organization is not yet in ScoreBird. You will enter the school name, location, and other details.
• Join Existing School — use this if your school is already set up by another admin. Search by school name and request access. An existing admin must approve your request.

+-----------------------------+
|      Let's Get Started      |
|                             |
|  +-------------------------+|
|  |   Create New School     ||
|  |  Set up your school     ||
|  |  from scratch           ||
|  +-------------------------+|
|                             |
|  +-------------------------+|
|  |  Join Existing School   ||
|  |  Your school is already ||
|  |  in ScoreBird           ||
|  +-------------------------+|
+-----------------------------+

Step 2 — Select Your Role

Choose the role that describes how you use ScoreBird:

Role	What It Can Do
Admin	Full access: manage devices, users, facilities, schedules, and scores
Coach	Manage schedules and run live scoring for assigned teams

Note: Role assignments are confirmed by an existing Admin if you are joining an existing school.

Step 3 — Verify Your Teams

The app shows the teams already associated with your school. Review the list and confirm which teams you are responsible for. You can add or edit teams later from the Manage tab.

+-----------------------------+
|      Verify Your Teams      |
|                             |
|  ☑  Varsity Baseball        |
|  ☑  JV Baseball             |
|  ☑  Varsity Softball        |
|  ☐  JV Softball             |
|  ☐  Varsity Basketball      |
|                             |
|  [        Continue        ] |
+-----------------------------+

---

Navigation

After signing in, the app has three main areas accessible from the bottom navigation bar, plus a side drawer for account actions.

Bottom Navigation Tabs

Tab	Purpose
Schedules	View and manage game schedules; start live scoreboard
Manage	Hub for Schools, Teams, Facilities, Devices, Users, and Pitch History
Profile	Account settings and notification preferences

Side Drawer

Tap the hamburger icon (three horizontal lines) in the top-left corner to open the side drawer. The drawer provides:

• Edit Profile — update your name, phone number, address, and photo
• Change Password — update your account password
• Contact Person — add or edit an emergency contact
• Notification Settings — toggle push notifications per school
• Log Out — sign out of the app

+-----------------------------+
|  ☰  ScoreBird Admin         |
+-----------------------------+
|                             |
|  [photo]  Ian Woodward      |
|           Admin             |
|                             |
|  ─────────────────────────  |
|  Edit Profile               |
|  Change Password            |
|  Contact Person             |
|  Notification Settings      |
|  ─────────────────────────  |
|  Log Out                    |
|                             |
+-----------------------------+

---

Schedules

The Schedules tab is your game day command center. It shows all upcoming and past games for your school, organized by date.

+-----------------------------+
|  Schedules               ≡  |
+-----------------------------+
|  Mo  Tu  We  Th  Fr  Sa  Su |
|  [5] [6] [7][>8<][9][10][11]|
+-----------------------------+
|  Wednesday, May 8           |
|  +-------------------------+|
|  | 4:00 PM  ·  Home        ||
|  | Baseball                ||
|  | Lincoln vs Jefferson    ||
|  +-------------------------+|
|  +-------------------------+|
|  | 6:30 PM  ·  Away        ||
|  | Softball                ||
|  | Central vs Franklin     ||
|  +-------------------------+|
+-----------------------------+
| [Schedules] [Manage] [Me]   |
+-----------------------------+

Navigating the Calendar

A horizontal calendar strip at the top of the screen shows days with scheduled games highlighted. Tap any date to see the games scheduled for that day. Swipe left or right to move forward or backward through the calendar.

Game List

Below the calendar strip, each game for the selected date appears as a card showing:

• Home and away team names
• Game time
• Facility name

Tap a game card to open Schedule Details.

Schedule Details

The Schedule Details screen shows the full game record:

Field	Description
Teams	Home and away team names
Opponent	Opposing school or team
Date	Game date
Time	Scheduled start time
Facility	Venue where the game is played
Home/Away	Whether your team is home or away

+-----------------------------+
|  ←  Schedule Details        |
+-----------------------------+
|  Lincoln vs Jefferson       |
|  Baseball                   |
|                             |
|  Date      Wed May 8        |
|  Time      4:00 PM          |
|  Facility  Varsity Field    |
|  Home/Away Home             |
|                             |
|  [      Confirm Game      ] |
|  [    Start Scoreboard    ] |
+-----------------------------+

From Schedule Details you can:

• Tap Confirm Game to begin the pre-game checklist (see Game Day Operations below)
• Tap Start Scoreboard to launch the live scoring widget directly

---

Game Day Operations

This is the primary workflow for scoreboard attendants and coaches on game day. Follow these steps in order for each game.

Step 1 — Confirm the Game

1. Open the Schedules tab and select today's date.
2. Tap the game you are about to start.
3. Tap Confirm Game.
4. The pre-game check screen appears. Verify that the NeST device for this facility is showing Online (green indicator).
5. If the device is offline, see Troubleshooting an Offline Device before proceeding.

+-----------------------------+
|  ←  Confirm Game            |
+-----------------------------+
|  NeST Device                |
|  ●  ONLINE   NeST-001       |
|  Varsity Baseball Field     |
|                             |
|  +-------------------------+|
|  |  [♪]  Pitch Count       ||
|  +-------------------------+|
|                             |
|  [    Start Scoreboard    ] |
+-----------------------------+

Tip: For baseball and softball games, you can launch Pitch Count from this screen before starting the scoreboard. See Pitch Count below.

Step 2 — Start the Scoreboard

1. From the Confirm Game screen, tap Start Scoreboard.
2. The Live Game Widget opens in full screen.

+-----------------------------+
|                         [X] |
|                             |
|   LINCOLN       JEFFERSON   |
|                             |
|      3       —      1       |
|                             |
|         2nd Period          |
|           12:34             |
|                             |
|  [ − ]    HOME    [ + ]     |
|  [ − ]    AWAY    [ + ]     |
+-----------------------------+

Step 3 — Score the Game

The Live Game Widget displays:

• Current score for both teams
• Period or quarter number
• Game clock

Tap the score area for either team to update the score in real time. Each update is immediately broadcast to all connected overlays and virtual scoreboards — no manual publish step is required.

Tip: If the physical scoreboard is being operated by someone else, ScoreBird reads the score automatically from the NeST device. You only need to tap scores manually if you are running a virtual scoreboard without a physical board.

Step 4 — Finish the Game

When the game ends, close the Live Game Widget by tapping the X or Back button. The final score is saved in your game history automatically.

---

Pitch Count

Pitch Count is available for baseball and softball games only. It lets you log every pitch thrown by each pitcher and track running totals in real time.

+-----------------------------+
|  ←  Pitch Count             |
|  Lincoln vs Jefferson       |
+-----------------------------+
|  Pitcher              Pitches
|  ─────────────────────────  |
|  J. Martinez  (active)  47  |
|  [ − ]                [ + ] |
|                             |
|  M. Ramirez             23  |
|  A. Davis                0  |
|  T. Chen                 0  |
|                             |
|  Total this game:  70       |
+-----------------------------+

Starting Pitch Count

1. From the Confirm Game screen (before or after starting the scoreboard), tap Pitch Count.
2. The Pitch Count screen opens, showing the roster for your team.

Logging Pitches

1. Tap the name of the active pitcher.
2. Each tap logs one pitch and increments the running count displayed next to their name.
3. When the pitcher changes, tap the new pitcher's name. Their individual count begins from zero; the previous pitcher's total is preserved.

During the Game

• Running pitch counts are displayed live next to each pitcher's name.
• The total for each pitcher accumulates across the entire game, not just the current inning.
• Pitch data syncs to ScoreBird and is saved to Pitch History after the game.

Tip: Pitch Count and the Live Game Widget can run simultaneously. Use split-screen on larger phones or switch between apps as needed.

---

Managing Schools

The Manage tab provides access to all administrative areas of the app. Tap Manage in the bottom navigation bar, then tap Schools.

+-----------------------------+
|  Manage                  ≡  |
+-----------------------------+
|  +-----------+ +-----------+|
|  |  Schools  | |   Teams   ||
|  +-----------+ +-----------+|
|  +-----------+ +-----------+|
|  |Facilities | |  Devices  ||
|  +-----------+ +-----------+|
|  +-----------+ +-----------+|
|  |   Users   | |  Pitch    ||
|  |           | |  History  ||
|  +-----------+ +-----------+|
+-----------------------------+
| [Schedules] [Manage] [Me]   |
+-----------------------------+

Viewing Schools

The Schools list shows all schools you have access to. Tap a school to open School Details.

School Details includes:

Field	Description
Name	Official school or organization name
Location	City and state
Logo	School logo displayed in ScoreBird outputs
School ID	Internal identifier (read-only)

+-----------------------------+
|  ←  School Details   [Edit] |
+-----------------------------+
|                             |
|       [  school logo  ]     |
|                             |
|  Name                       |
|  Lincoln High School        |
|                             |
|  Location                   |
|  Springfield, IL            |
|                             |
|  School ID                  |
|  SB-00421  (read-only)      |
+-----------------------------+

Editing a School

1. Tap Manage > Schools.
2. Tap the school you want to edit.
3. Tap Edit.
4. Update the Name, Location, or other fields as needed.
5. Tap Save.

Uploading a School Logo

1. Open the school detail view (steps 1–2 above).
2. Tap Edit, then tap the Logo field or the existing logo image.
3. Choose Camera to take a photo or Photo Library to select an existing image.
4. Crop or adjust the image if prompted.
5. Tap Save.

Tip: Logos appear in overlay templates and virtual scoreboards. Use a square image with a transparent background for best results.

---

Managing Teams

1. Tap Manage > Teams.
2. The Teams list shows all teams associated with your selected school.

+-----------------------------+
|  ←  Teams             [+ Add]
+-----------------------------+
|  BASEBALL                   |
|  Varsity Baseball        >  |
|  JV Baseball             >  |
|                             |
|  SOFTBALL                   |
|  Varsity Softball        >  |
|                             |
|  BASKETBALL                 |
|  Varsity Basketball      >  |
|  JV Basketball           >  |
+-----------------------------+

Adding a Team

1. Tap + Add Team.
2. Fill in the required fields:

Field	Description
Sport	The sport this team plays
Gender	Boys, Girls, Men, Women, or Co-Ed
Level	Varsity, JV, Middle School, etc.
Coach	Assigned head coach
Season	Current season (e.g. Fall 2025)

3. Tap Save.

Editing a Team

1. Tap the team name in the list.
2. Tap Edit.
3. Update any fields.
4. Tap Save.

Managing Rosters

From the Team detail screen, tap Roster to view and edit player records. You can add players, update jersey numbers, and remove players who are no longer on the team.

Assigning Coaches

From the Team detail screen, tap Coaches to add or reassign coaching staff. Coaches assigned to a team can view schedules and run live scoring for that team.

---

Managing Facilities

1. Tap Manage > Facilities.
2. The Facilities list shows all venues for your school, each with an Online or Offline indicator reflecting the NeST device status at that location.

+-----------------------------+
|  ←  Facilities        [+ Add]
+-----------------------------+
|  Varsity Baseball Field     |
|  ●  ONLINE   NeST-001    >  |
|                             |
|  Varsity Gymnasium          |
|  ●  ONLINE   NeST-002    >  |
|                             |
|  JV Baseball Field          |
|  ○  OFFLINE  NeST-003    >  |
|                             |
|  Practice Gymnasium         |
|  ●  ONLINE   NeST-004    >  |
+-----------------------------+

Adding a Facility

1. Tap + Add Facility.
2. Fill in the required fields:

Field	Description
Name	Venue name (e.g. "Varsity Baseball Field")
Type	Facility type (gym, field, arena, etc.)
Internet Type	Ethernet, WiFi, or Mobile Hotspot
Sport	Primary sport played at this venue
Scoreboard Model	Make and model of the physical scoreboard

3. Tap Save.

Assigning a NeST Device to a Facility

1. Open the facility detail screen.
2. Tap Assign Device.
3. Choose an unassigned NeST device from the list.
4. Tap Confirm.

The device now appears on this facility's record and its status is reflected in the Facilities list.

Viewing Upcoming Games at a Facility

From the facility detail screen, tap Upcoming Games to see all scheduled games at that venue. This is useful before a game to verify the correct schedule is assigned to the correct device.

---

Managing Devices

1. Tap Manage > Devices.
2. The Devices list shows all NeST units associated with your account.

Each device displays a status badge:

Badge	Meaning
Online	Device is connected and streaming
Offline	Device cannot be reached
Streaming	Device is actively sending live score data

+-----------------------------+
|  ←  Devices                 |
+-----------------------------+
|  NeST-001                   |
|  [● STREAMING]              |
|  Varsity Baseball Field  >  |
|                             |
|  NeST-002                   |
|  [● ONLINE   ]              |
|  Varsity Gymnasium       >  |
|                             |
|  NeST-003                   |
|  [○ OFFLINE  ]              |
|  JV Baseball Field       >  |
+-----------------------------+

Device Details

Tap a device to open its detail screen, which shows:

Field	Description
Serial Number	Unique NeST identifier
Facility	The venue this device is assigned to
Network Config	IP address, subnet mask, gateway, DNS
Last Online	Date and time of last successful connection

+-----------------------------+
|  ←  NeST-001         [Edit] |
+-----------------------------+
|  Status     ●  Online       |
|  Facility   Varsity Field   |
|                             |
|  IP Address  192.168.1.50   |
|  Subnet      255.255.255.0  |
|  Gateway     192.168.1.1    |
|  DNS         8.8.8.8        |
|                             |
|  Last Online  May 8, 10:22a |
|                             |
|  [      Device Setup      ] |
|  [         Reboot         ] |
+-----------------------------+

Device Setup Wizard

Use the Device Setup wizard when installing a new NeST device or changing its network configuration in the field.

1. From the device detail screen, tap Device Setup.
2. Choose your connection type:
   • Ethernet — skip to step 5; no wireless configuration needed
   • WiFi — continue to step 3
   • Mobile Hotspot — follow the same steps as WiFi using your hotspot's SSID

+-----------------------------+
|  ←  Device Setup            |
|                             |
|  Step 1: Connection Type    |
|                             |
|  ○  Ethernet                |
|     Wired connection        |
|                             |
|  ●  WiFi                    |
|     Wireless network        |
|                             |
|  ○  Mobile Hotspot          |
|     Phone hotspot           |
|                             |
|  [        Continue        ] |
+-----------------------------+

3. A setup tutorial video plays automatically. Watch it before proceeding to avoid common wiring mistakes.

4. (WiFi only) The app scans for available networks:

   1. Wait for the network list to populate (up to 15 seconds).
   2. Tap your network name (SSID).
   3. Enter the WiFi password.
   4. Tap Connect.

+-----------------------------+
|  ←  WiFi Setup              |
|                             |
|  Available Networks         |
|  ─────────────────────────  |
|  ▓▓▓  SchoolNet-5G       >  |
|  ▓▓░  SchoolNet          >  |
|  ▓▓░  StaffWiFi          >  |
|  ▓░░  VisitorNetwork     >  |
|                             |
|  Password                   |
|  [_________________________]|
|                             |
|  [        Connect         ] |
+-----------------------------+

5. Tap Test Device.
6. The app contacts the NeST device and checks connectivity.
7. When the test passes, the status badge updates to Online.

Tip: If the device does not come Online after testing, verify that the Ethernet cable is fully seated or that the WiFi password was entered correctly. Then tap Test Device again.

Advanced Network Settings

For facilities with static IP requirements or managed networks, tap Advanced Settings from the device detail screen to manually configure:

Setting	Description
IP Address	Static IPv4 address for the device
Subnet Mask	Network subnet mask
Default Gateway	Router IP address
Primary DNS	DNS server address
Secondary DNS	Fallback DNS server address

After saving advanced settings, tap Test Device to verify connectivity.

Rebooting a Device

If a device is Offline and you cannot resolve the issue by checking cables or network, a remote reboot often restores connectivity.

1. Open the device detail screen.
2. Tap Reboot.
3. Confirm when prompted.
4. Wait 30–60 seconds. The status badge will briefly show Offline while the device restarts.

Note: If the device does not come back Online after 90 seconds, check the physical network connection at the facility or contact support@scorebird.com.

---

Managing Users

1. Tap Manage > Users.
2. The Users list shows all people assigned to your school with their roles.

+-----------------------------+
|  ←  Users             [+ Add]
+-----------------------------+
|  Ian Woodward-Smith         |
|  Admin · Lincoln High    >  |
|                             |
|  Sarah Mitchell             |
|  Coach · Lincoln High    >  |
|                             |
|  Mark Johnson               |
|  Coach · Lincoln High    >  |
|                             |
|  Tom Rivera                 |
|  Admin · Lincoln High    >  |
+-----------------------------+

Inviting a New User

1. Tap + Add User.
2. Enter the new user's email address.
3. Select their role:
   • Admin — full access to manage devices, schedules, teams, facilities, and other users
   • Coach — access to schedules and live scoring for assigned teams
4. Tap Send Invite.

The new user receives an email invitation with instructions to create their ScoreBird account. Once they accept the invite, they appear in your Users list.

Assigning an Existing User

If the person already has a ScoreBird account from another school:

1. Tap + Add User.
2. Enter their email address.
3. Tap Assign Existing User instead of sending a new invite.
4. Set their role and tap Save.

Multi-School Admins

If you are an Admin for more than one school, a school switcher appears at the top of the Users screen. Tap it to toggle between schools and manage users for each independently.

+-----------------------------+
|  ←  Users             [+ Add]
+-----------------------------+
|  +-------------------------+|
|  |  Lincoln High        ▾  ||
|  +-------------------------+|
|    ✓  Lincoln High          |
|       Jefferson HS          |
|       Central HS            |
|  ─────────────────────────  |
|  Ian Woodward-Smith         |
|  Admin                   >  |
|                             |
|  Sarah Mitchell             |
|  Coach                   >  |
+-----------------------------+

---

Pitch History

Pitch History gives you a complete record of every pitch logged for your school, organized by player and game.

1. Tap Manage > Pitch History.
2. The list shows all players who have had pitches recorded, with total pitch counts.

+-----------------------------+
|  ←  Pitch History           |
+-----------------------------+
|  Player               Total |
|  ─────────────────────────  |
|  J. Martinez            312 |
|  Last game: May 8        >  |
|                             |
|  M. Ramirez             247 |
|  Last game: May 6        >  |
|                             |
|  A. Davis               189 |
|  Last game: May 1        >  |
+-----------------------------+

Viewing a Player's Pitch Statistics

1. Tap a player's name in the Pitch History list.
2. Their individual pitch record opens, showing:
   • Total pitches per game
   • Date of each game
   • Running season total

Filtering by Game Date

Tap the date filter at the top of the Pitch History screen to narrow results to a specific game or date range. This is useful when reviewing pitch counts after a recent game or preparing for league compliance reporting.

+-----------------------------+
|  ←  J. Martinez             |
|  Season Total: 312 pitches  |
+-----------------------------+
|  Date Filter: [  All  ▾  ]  |
|  ─────────────────────────  |
|  May 8   vs Jefferson   47  |
|  May 3   vs Central     52  |
|  Apr 29  vs Franklin    38  |
|  Apr 24  vs Lincoln     61  |
|  Apr 18  vs Roosevelt   58  |
|  Apr 11  vs Kennedy     56  |
+-----------------------------+

---

Profile and Notifications

Editing Your Profile

1. Tap the Profile tab in the bottom navigation bar, or open the side drawer and tap Edit Profile.
2. Update any of the following:

Field	Description
Name	Your full name as it appears in ScoreBird
Phone	Contact phone number
Address	Mailing or facility address
Photo	Profile photo (used in user listings)

3. Tap Save.

+-----------------------------+
|  Profile                 ≡  |
+-----------------------------+
|                             |
|        [  photo  ]          |
|        Ian Woodward         |
|                             |
|  Name                       |
|  [Ian Woodward-Smith______] |
|                             |
|  Phone                      |
|  [(555) 123-4567__________] |
|                             |
|  Address                    |
|  [123 Main St_____________] |
|                             |
|  [         Save          ]  |
+-----------------------------+
| [Schedules] [Manage] [Me]   |
+-----------------------------+

Changing Your Password

1. Open the side drawer and tap Change Password.
2. Enter your current password.
3. Enter and confirm your new password.
4. Tap Save.

Tip: Your password is shared between the mobile app and the web app at customer.scorebird.com. Changing it here changes it everywhere.

Emergency Contact

The Contact Person field stores an emergency contact for your profile. This information is visible to other Admins in your school.

1. Open the side drawer and tap Contact Person.
2. Enter the contact's name and phone number.
3. Tap Save.

Notification Settings

ScoreBird can send push notifications for device status changes, game reminders, and other events. Notifications are configured per school, so multi-school users can set different preferences for each.

1. Open the side drawer and tap Notification Settings.
2. Use the toggles to enable or disable specific notification types for each school:

Notification	What Triggers It
Device Offline	A NeST device at your school goes offline
Game Reminder	Scheduled game is about to start
Invite Accepted	A user you invited has joined your school

3. Changes save automatically when you toggle each switch.

+-----------------------------+
|  ←  Notification Settings   |
+-----------------------------+
|  Lincoln High School        |
|  Device Offline   [  ●  ]   |
|  Game Reminder    [  ●  ]   |
|  Invite Accepted  [  ○  ]   |
|                             |
|  Jefferson HS               |
|  Device Offline   [  ●  ]   |
|  Game Reminder    [  ○  ]   |
|  Invite Accepted  [  ○  ]   |
+-----------------------------+

Tip: Device Offline alerts are especially useful for facility managers who oversee multiple venues — you will know immediately if a device goes down before a game.

---

Signing Out

To sign out of the mobile app:

1. Tap the hamburger icon in the top-left corner to open the side drawer.
2. Tap Log Out.
3. Confirm when prompted.

You will be returned to the Sign In screen. Your data is not deleted — it remains in your ScoreBird account and is accessible again the next time you sign in.

Note: Signing out also stops background push notifications. Sign back in to re-enable them.